Overview

Our Mobile App has been updated to improve existing features and introduces new features to improve your experience!


Simplified Navigation

Provides quick and easy access to tools and resources

Convenient bottom shortcut bar where you can find: 

  • Accounts
  • Transfer
  • Deposit
  • Zelle®
  • "More"


Locate app features quicker and easier with the updated full menu by clicking "More".

Seamless Accounts Experience

Easily navigate to commonly used features by simply sliding the account cards and tapping the quick action buttons.

Quick action buttons:

  • Transfers
  • Mobile Deposit
  • Loan Payment

Top Features

Get Started

EXISTING MOBILE APP USERS

If you have automatic updates ON in your device settings:
This enhancement will be automatic.

If automatic updates are OFF in your device settings:

You will need to manually update the app in your device settings.

NEW MOBILE APP USERS

If you are already registered for online banking:
You can download the app and use your existing login information on the app.

If you do not already access online banking:
You can register for access here or you can download the app and register there.

First Time User Registration on Mobile

Watch on YouTube: Register for Online Banking on Mobile

Biometrics & Snapshot

Access your accounts and check your balances quickly and securely without needing to enter your password.

Watch on YouTube: Biometrics & Snapshot

Alerts

Customize Alerts to track your finances:

  • Balances
  • Direct Deposit
  • Transactions
  • Mobile Deposit
  • Transfers
  • + more!

Remote Deposit

Deposit a check wherever you go!


Mobile deposit allows you to conveniently deposit checks by taking a picture with your mobile device.

Watch on YouTube: Remote Deposit

Bill Pay

With Bill Pay you can pay all your bills in one place.

Zelle®

A fast, safe and easy way to send money in minutes to friends, family and others you trust, using only their U.S. mobile number or email address.

Loan Payments

Pay a Direct Federal Loan with a Direct Federal Account.

Watch on YouTube: Loan Payments

FAQ

How can I make sure my mobile app stays up to date?

You can ensure that you're on the newest app version available by turning on automatic updates in your device settings

Will I need to add my External Accounts again? 

No, all of your account information will stay the same

Will I need to create a new login? 

No, your username and password will stay the same

Is live chat still available on the app? 

Yes! Live chat is still be and can be found in a new location

Questions?

CONTACT CENTER

781.455.6500

HOURS

Monday—Friday

8:00 am - 5:00 pm


Saturday

8:00 am - 1:00 pm

LIVE CHAT

Look for this icon to start a LIVE chat with one of our Contact Center Associates

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Equal Opportunity Lender. Your savings federally insured to at least $250,000 and backed by the full faith and credit of the United States Government. National Credit Union Administration, a U.S. Government Agency.

© 2022 DIRECT FEDERAL CREDIT UNION