ONLINE BANKING RESOURCE CENTER

Click an option below to register

Overview

โœ“ Accounts

We hope to provide you access to every account you're associated with at the credit union; this could include Joint accounts,  Custodial accounts, and even Trust accounts.  If you do not want to see any of these new accounts that are being shown, simply click on your name in the top right, go to My Settings, and then Accounts. You can hide and/or rename any of your accounts.

โœ“ Bill Pay

Check the Bill Pay widget shown on the left-hand side. 

โœ“ Transfers

Go to the Transfers widget to process and schedule transfers.

Bill Pay Landing Page

โœ“ Alerts

Set up any alerts you would like to have on your accounts, including balance alerts and transactions. 

โœ“ Card Management

Register your Direct ATM, Debit, and Visa card under the Card Management widget. Once registered, you can turn the card on/off, submit travel alerts, and more.

Features available both in our Online Banking Platform and Mobile App. 

Design
The platform is organized by widgets, all of which are accessed through the navigation on the left-hand side of Online Banking, or the bottom of the screen on our Mobile App. We have included the five most popular widgets on the home screen for you to see when you first login. If you click More and then click Widget Options you will be able to reorder the widgets and add/remove widgets to your top five. Under Widget Options there is a description of each widget and what it does. We recommend taking a read through and seeing what may help enhance your banking experience.

Flexibility
You will be able to see all of the accounts associated with your Social Security Number, under one login. This includes your Business accounts, Trust accounts, Custodial accounts, and even Joint accounts. Joint account owners do not need to share a login. If you are able to see accounts you don't want to see, you can go to My Settings and click on Accounts. Here you will be able to hide/unhide and rename your accounts.

Settings
In Online Banking, in the top right, under your name, you can go into Settings and completely customize your Online Banking experience. You can change the color and background of our Online Banking Platform, you can reorder our widgets with the ones you plan to use most, and you can reorder and rename your accounts.

Transfers
This one-stop widget allows you to easily move money between accounts, send other people money, and set up recurring transfers. Simply click which account you want to move the money from and then select where you want the money to go. You can easily add an account at another bank or credit union by clicking Add External Account. You can create recurring transfers, schedule one-time transfers, or instant transfers.

Card Management
Control your Direct ATM, Debit, and Visa cards from Online and Mobile Banking. You will be able to place travel notices, block and unblock your account, and even set daily spending limits.

Savings Goals
We know how important Savings are, and we also know that everyone has different goals with their Savings. Our Savings Goals widget allows you to set goals personalized to your financial needs. The widget will calculate how much you need to save each month to meet that goal and will help track your progress.

FAQ

How do I log in for the first time?

Click here to register!


Why am I seeing my childโ€™s account and/or accounts I did not see previously?

You are able to see and access all of the accounts your Social Security Number is associated with at Direct Federal, under one login. This includes Custodial accounts, Joint accounts, and Trust accounts.


If you now see accounts you don't want to see, you can go to My Settings and click on Accounts. Here you will be able to hide/unhide and rename your accounts.


I have a Joint on my account, can he/she/they have their own online banking?

Yes! The Joint account holder can create their own user login.

MEMBER SERVICES

781.455.6500

HOURS

Mondayโ€”Friday

8:00 am-5:00 pm


Saturday

8:00 am-1:00 pm


Zelle and the Zelle related marks are wholly owned by Early Warning Services, LLC and are used herein under license.

Equal Opportunity Lender. Your savings federally insured to at least $250,000 and backed by the full faith and credit of the United States Government. National Credit Union Administration, a U.S. Government Agency.

ยฉ 2020 DIRECT FEDERAL CREDIT UNION