ARE THERE ANY FEES ASSOCIATED WITH MY DIRECT FEDERAL VISA®?
If your payments are on time, there are no fees.
HOW CAN I GET CASH ADVANCES USING MY DIRECT FEDERAL VISA®?
You are eligible for cash advances by going to ATMs or banks that are part of the Visa network.
HOW DO I APPLY FOR A DIRECT FEDERAL VISA®?
It’s simple. Just complete our secure online application or call us at 781.455.6500.
WHAT IS THE CREDIT LIMIT ON A DIRECT FEDERAL VISA®?
You can apply for a credit limit of up to $25,000.
HOW CAN I INCREASE MY CREDIT LIMIT?
To increase your existing credit limit, either complete our secure online application or give us a call at 781.455.6500.
HOW LONG WILL IT TAKE TO RECEIVE MY DIRECT FEDERAL VISA® CARD?
Your Visa credit card is mailed on the third business day after your account is set up.
WHAT IS THE "NORMAL" INTEREST RATE ON A DIRECT FEDERAL VISA®?
The rate for Purchases and Cash Advances are currently 13.99%, 16.99%, or 18.00% based on your creditworthiness. The rate can vary monthly and is based on the Prime rate published in The Wall Street Journal.
CAN I PAY MY DIRECT FEDERAL VISA® BILL ONLINE?
Yes. You may pay your Direct Federal Visa bill online using any checking account.
HOW WILL WE CALCULATE YOUR BALANCE
We use a method called “average daily balance.” Refer to the section “Finance Charges” within the Agreement for more information on how your balance is calculated.
WHAT DO I DO IF I HAVE A LOST OR STOLEN CARD
WHAT ARE MY BILLING RIGHTS?
Information on your rights to dispute transactions and how to exercise those rights is provided in the Agreement.